Privacy policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make a purchase on our website. By using the Site, you agree to the collection and use of information in accordance with this Policy.​

Information we collect
We may collect the following types of information when you use the Site:​

Contact details: name, email address, billing and shipping address, phone number.​

Account information: username, password, order history (if you create an account).​

Payment information: processed by our payment providers (e.g., card details, PayPal details); we do not store full card numbers on our servers.​

Order details: products purchased (digital manuals, physical books, parts), download history for digital products.​

Technical data: IP address, browser type, device information, pages visited, and similar analytics data collected via cookies or similar technologies.​

How we use your information
We use your information to:​

Process and deliver your orders (digital downloads, physical shipments).

Provide customer support and respond to your inquiries.

Manage your account and order history.

Improve our Site, products, and user experience through analytics.

Send important service messages (order confirmations, download links, shipping updates, policy changes).

Where legally allowed and if you consent, send marketing emails about new manuals, books, parts, or offers.​

Legal bases (GDPR, if applicable)
If you are in the UK or EU, we process your personal data under the following legal bases:​

Performance of a contract: to process your orders and provide access to digital manuals.

Legitimate interests: to improve our services, prevent fraud, and secure the Site.

Consent: for certain cookies, analytics, and marketing communications (you can withdraw consent at any time).

Cookies and similar technologies
We may use cookies and similar technologies to:​

Enable core functions of the Site (e.g., cart, login, checkout).

Remember your preferences.

Analyze traffic and performance (e.g., using analytics tools).

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.​

How we share your information
We do not sell your personal information. We may share your data with:​

Payment processors (to process your payments securely).

Shipping and logistics providers (for physical books and parts).

Data retention
We keep your personal information only as long as necessary for the purposes described in this Policy, including:​

Fulfilling your orders and providing downloads.

Meeting legal, accounting, or reporting requirements (for example, tax rules).

When personal data is no longer needed, it will be securely deleted or anonymized.​

Children’s privacy
Our Site is not intended for children under 16 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.​

Security
We use reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed.​

Third-party links
Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. You should review the privacy policies of any third-party sites you visit.​


Contact us
If you have any questions about this Privacy Policy, your personal data, please contact us at:​

Email: support@repairmanuals-download.com